B - Micro-Leadership Skills

Crisis Leadership: Outer Impact Through Inner Mastery – Developing Impactful Strategies and Helping Others Do Better, From a Foundation of Self-Leadership (Dr. Paul Ingram, Columbia University, USA, 2 hrs.)

This two-hour webinar will present a practical, interactive guide to effective leadership during crises. It will consist of three domains:

A - Personal Leadership: The Role of Values

Leadership is a social act, but effective leadership begins with leading ones’ self. We will offer guidance and a practical tool for personal leadership in crises through the lens of values. We will begin with a discussion of how leaders rely on their values during crises, including examples. We will then conduct a hands-on exercise helping the participants identify their most salient values, so they can rely on them during crises for motivation, decision making, stress management and trust building.

B - Interpersonal Leadership: Inspiration and Inclusion

Responding to crises takes a team. Effective leaders bring out the best in the people they lead during a crisis. We will again begin with examples and go on to identify best practices for inspiring a team to operate effectively during crises and making the most of their efforts and perspectives to solve novel problems. A key concept will be what the leader can do to produce psychological safety during the crisis.

C - Strategic Leadership: Prioritization and Planning

We’ll discuss the role of strategy during a crisis and how to lead strategically with a clear, concise communication of priorities to the organization. We will also introduce and engage the concept of scenario planning as a way to prepare strategically in the face of uncertainty. Participants will put this tool to work to think of uncertainty in their own domain.

Learning Outcomes:

• Participants will be able to identify the top values that can be called on during a crisis to:
  • (1) Make decisions;
  • (2) Motivate;
  • (3) Resist stress
  • (4) Build trust-based connections with others;
  • (5) Act ethically.
• Participants will be able to demonstrate best practices for inspiring and including others during a crisis, including:
  • (1) Using tools for producing psychological safety;
  • (2) Identifying what to communicate and when.
• Participants will be able to lead strategically during a crisis by:
  • (1) Setting strategic priorities in a crisis;
  • (2) Using a tool for preparing strategically for uncertain futures.

A - Macro-Leadership Skills

Articulating a Theory of Change and Developing a Logic Model for Strategic Planning that Leads to Building Trust: Think Through, Better Understand and Evaluate Your Business to Achieve Your Goals (Dr. Karen Kortecamp, The George Washington University, USA, 2 hrs.)

Theory of change is a methodology for planning, participation, and evaluation that is used in companies, government sectors, education programs, and nonprofits to promote change. A defined theory of change will allow leaders to make more informed decisions about strategy and tactics.

Learning Outcome:

• Participants will be able to map their organizations’ Theory of Change to achieve short, medium, and long-term goals using a Logic Model, with a focus on building trust.

A - Macro-Leadership Skills

Business Transformation in Today’s New World (Ralph Bounassif, Co-Founder of L’Atelier du Miel, Former McKinsey & Company and Booz & Company, Paris, France, 2 hrs.)

The explosion of complexity, uncertainty, and frequency of change is disrupting businesses globally. The need to transform has become an essential part of business for most organizations. But the fact is that business transformation is one of the most difficult tasks to undertake. 75% of business transformations globally fail (Source: McKinsey & Co.). While there is no exact recipe for success, there are practices that can help significantly improve the chances of leading a successful transformation.

In this webinar, we will cover the main steps and guiding principles to follow in designing and executing a successful business transformation.

Learning Outcome:

• Participants will be able to build a robust business transformation plan that has significantly higher chances to succeed.